Resources

Resources for Consumers at Providence Health & Services

• General Resources
• Alaska
• California
• Montana
• Oregon
• Washington

General Resources

Consumer Reports

How safe is your hospital? 21,000 Consumer Reports readers rate the care they or a relative received. What they learned can make a critical difference for you.

Health Grades

HealthGrades.com provides ratings of more than 5,000 hospitals based on volume and mortality rates for 25 common procedures and diagnoses.

Leapfrog Hospital Quality and Safety Survey

LeapFrog provides patient safety information voluntarily submitted by 319 California hospitals.

United States Agency for Healthcare Research and Quality

Patient Fact Sheet – 20 Tips to Help Prevent Medical Errors.

Society of Critical Care Medicine

ICU-USA – Patient and Family Web site of the Society of Critical Care Medicine.

Alaska

Department of Health and Social Service

Information about services Alaska offers to residents

Alaska Legal Services Corporation

"ALSC provides legal advice and representation to:

• Help resolve serious legal problems of low-income Alaskans
• Promote family, social and economic stability by upholding the rule of law
• Reduce the legal consequences of poverty

Alaska Legal Services Corporation (ALSC) is a private, nonprofit law firm that provides free civil legal assistance to low-income Alaskans."

California

California Department of Health Services

Department of Health Services provides information about public health services, programs, health statistics, health professional licensure and more.

LawHelpCalifornia.org

"LawHelpCalifornia.org provides low-income Californians with easy online access to basic legal resources and attorney information. LawHelpCalifornia DOES NOT provide direct legal services."

California Health Access

"Health Access California is a statewide 501(c)(4) non-profit organization founded in 1987 and dedicated to achieving quality, affordable health care for all Californians...

Health Access is truly unique among organizations that advocate for health care reform in its ability to work at both the grassroots and senior policy levels to advocate for substantive reforms. Health Access works with a broad coalition of more than 200 member organizations representing communities of color, immigrants, people with disabilities, children, seniors, people of faith, labor, and working families."

California Health Care Foundation

" The California HealthCare Foundation is an independent philanthropy committed to improving the way health care is delivered and financed in California, and helping consumers make informed health care and coverage decisions. Formed in 1996, our goal is to ensure that all Californians have access to affordable, quality health care.

CHCF commissions research and analysis, publishes and disseminates information, convenes stakeholders, and funds development of programs and models aimed at improving the health care delivery and financing systems."

What Patients Think of California Hospitals

"A total of 200 California hospitals voluntarily participated in the latest California hospital experience survey, representing more than half of all eligible hospitals in the state. In partnership with these hospitals, the most recent survey asked more than 36,000 patients to evaluate their recent hospital experience."

Montana

Department of Public Health and Human Services, Quality Assurance Division (QAD)

"The role of the Quality Assurance Division (QAD) of the Montana Department of Public Health and Human Services is to protect the safety and well-being of Montanans by monitoring and ensuring the integrity and cost-effectiveness of programs administered by the department."

Montana Legal Services Association

"The Montana Legal Services Association (MLSA) is a federally and privately funded program that provides free legal assistance in civil cases to low-income people."

Oregon

Oregon Department of Human Service

The Department's mission is "helping people to become independent, healthy and safe." DHS strategies aimed at accomplishing these goals include: Self-Sufficiency, Protection, Health, Independence, and Prevention.

Legal Aid Services of Oregon (LASO)

"The basic purpose of Legal Aid Services of Oregon is to seek social and economic justice through the legal institutions of our society, to make these institutions responsive to the needs of the poor, and to promote respect for the dignity of the individual. With a total staff of 91, including 55 attorneys, the program handles over 12,000 cases each year. Legal Aid Services of Oregon has a well-deserved reputation for successfully litigating a number of important and difficult cases in an innovative and effective manner. The program prides itself on the number of highly skilled and experienced attorneys that have come to the program and that continue to stay."

Oregon Health Action Campaign (OHAC)

"The Oregon Health Action Campaign (OHAC) is a coalition of individuals and organizations who have come together to empower the consumer voice in the development of quality, responsive health systems that allow all people to access the health care they need, when they need it from the providers of their choice at an affordable cost."

Washington

Washington State Department of Health

"The Department of Health works with its federal, state and local partners to help people in Washington stay healthier and safer. Our programs and services help prevent illness and injury, promote healthy places to live and work, provide education to help people make good health decisions and ensure our state is prepared for emergencies."

Northwest Justice Project

"NJP's mission is to secure justice in a democratic society by working for equal access to the legal system by empowering low-income persons and communities through education about their legal rights and obligations, and by promoting respect for human dignity through legal advocacy."